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Blog: John Myers

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Lead Lifevests ???

I like the concept of maturity models. They provide great roadmaps for businesses to evaluate where they are and where they can be going. However, I do not alway like how people use them....

Paul Harmon has some quality observations regarding process maturity models like the Capability Maturity Model Integration (CMMI) and Business Process Maturity Model (BPMM).

The observation that I liked the best was how these two maturity models focused not on fixing the operational issues, but on correcting how management dealt with the operational issues. It reminded me of how you can make ISO-9000 compliant lifevests made of out lead.

Yep. We made them right, but we didn't make the right thing....

BAM and BPM efforts that use maturity models should not focus fixing either the operation or management. They should both be included in the improvement.

Technorati Tags: Paul Harmon, CMMI, BPMM, BAM, BPM

  Posted by jmyers on April 13, 2007 8:00 AM |

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