Blog: John Myers« Where there's smoke... There's BAM | Main | Telecoms at the "Hot Gates" » It's deja vu all over againToday, I was reading an article by Tara Seals in regards to the continuing situation of revenue leakage and how some telecom service providers are looking to the revenue operations center (ROC) as a solution. I thought that this was interesting since I described a similar concept in my recent b-eye-network article. The concept that I found particularly interesting was Tara's point that with tightening margins, telecom service providers run the risk of simply becoming a "pipe" for content providers and other value-added services to consumers. And with that potential of being just a pipe, telecom service providers are much more susceptible to those revenue leakage situations. Technorati Tags: Revenue Leakage, ROC, Sarbanes-Oxley |