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Blog: William McKnight

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December 13, 2006

Review of Global 360: Process Intelligence

It seems every organization now wants to optimize. Optimize what? Optimize everything, but especially business processes. Global 360 is a business process optimization tool with a serious acknowledgement of the advances that business intelligence has made. It is a workflow tool but, after establishing the links from processes like cycle times, wait times, working times, and resource times to the tool, actually tracks the execution of each process in the visual workflow designer interface. So, you can sit there and watch business processes execute. However, what is really appealing is the "what if" simulation analysis. What if I streamlined a process with more people on it in peak times or upgraded the equipment to improve thoughput? See the results in terms of throughput AND COST with Global 360.

Technorati tags: Global 360, BPM
Business Process Management