Blog: William McKnight Subscribe to this blog's RSS feed!

William McKnight

Hello and welcome to my blog!

I will periodically be sharing my thoughts and observations on information management here in the blog. I am passionate about the effective creation, management and distribution of information for the benefit of company goals, and I'm thrilled to be a part of my clients' growth plans and connect what the industry provides to those goals. I have played many roles, but the perspective I come from is benefit to the end client. I hope the entries can be of some modest benefit to that goal. Please share your thoughts and input to the topics.

About the author >

William is President of McKnight Consulting Group. His practice focuses on delivering business value and solving business problems utilizing proven, streamlined approaches in data warehousing, master data management and business intelligence, all with a focus on data quality and scalable architectures.

William has more than 20 years of information management experience, nearly half of which was gained in IT leadership positions, dealing firsthand with the challenging issues his clients now face.  His IT and consulting teams have won best practice competitions for their implementations. In 11 years of consulting, he has been a part of 150 client programs worldwide, has over 300 articles, white papers and tips in publication and is a frequent international speaker. William is the author of 90 Days to Success in Consulting. Contact William at william@williammcknight.com or (214) 514-1444.

Editor's Note: More articles, news and resources are available in William's BeyeNETWORK expert channel. Be sure to visit today.

If a little bit of something is good, more must be better.  This is true of some things - exercise, community service, patience, etc.  Well, it's true to a degree.  What about business intelligence?  Almost all businesses have the proverbial business intelligence user community now.  Though sometimes fragmented and informal, the IT organizations supporting these communities are planning to expand their reach and their community.  In most cases, this is completely warranted.  Most organizations are not at the point of diminishing returns with their user community rollout.

Remember the first Inmon definition of data warehousing? "a subject-oriented, integrated, non-volatile, time-variant collection of data, organized to support management needs."  It's a solid definition that has stood the test of time.  I know it's for data warehousing, not business intelligence, but you can see the mentality of the management user there and no mention of the rest of the organization.  Of course, BI has all kinds of users - people and systems - now.  And organizations are better off for it.

However, the so-called Pervasive BI movement goes beyond any of this.  It's "BI for everyone."  Unlike my thoughts on self-service BI, I am less optimistic about pervasive BI in the short term.  I'm all for smarter organizations, but not many workforces are structured such that everyone, or even most, employees have impressive key business decisions to make that incorporate the need for interaction with data well beyond their immediate environment.  I can think of a few exceptions - financial research firms, pharmaceutical research, etc. 

Probably the key thing to find palatable ground here is to define user.  Everyone in an organization can be the beneficiary of BI in the organization.  However, the tiered nature of the user community will remain true for the next decade.  Some will:

1.       Mine the data

2.       Interact with the data

3.       Consume and interact with reports

4.       Consume reports for decision making

5.       Make tactical decisions for others based on information seen in a report

6.       Make small adjustments to their team's workdays based on information seen in a report

7.       Make tactical decisions based on information seen in a report

8.       Make small adjustments to their workday based on information seen in a report

At some point in this hierarchy, the need for actual BI tools stop.  So, if you have a project that will entail a large number of new BI users - and they're going to productively benefit the business through the knowledge they gain from being a user - that is great.  If you are displaying corporate KPIs throughout the organization, I can see that.  If the culture that arises from this sharing, and possibly decomposing the KPIs to multiple levels, is empowering everyone to do their best job, that too is great.  But that's not BI for everyone.

Let your organization benefit from BI.  However, a project to blanket the business with BI tools in an untargeted fashion because it is thought that [pervasive BI is good, it means everyone needs BI and BI means tools] is not the best use of resources.


Posted December 1, 2009 8:14 PM
Permalink | No Comments |

Leave a comment

    
   VISIT MY EXPERT CHANNEL

Search this blog
Categories ›
Archives ›
Recent Entries ›