Blog: William McKnight« Software as a Service (SAAS) Guidelines | Main | Mark Twain on Information Management » Wouldn't it be helpful ifWouldn’t it be helpful if, when dealing with your consultants, vendors, support groups and employees, one of the following paragraphs magically appeared above their head in a quote bubble? 1. I am acting as an advocate. I am exercising my passion and persuasion on behalf of my firm, my department or a cause in which I do not privately believe is the best solution aligned with your objectives. or 2. I really believe what I am saying here. It is the best I can do and it makes sense for my understanding of your objectives. |