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I have been thinking about MDM and the need to incorporate all data sets that describe a specific master object, and some of the issues surrounding supplied data. The appeal of mastering disparate data sets that represent the same conceptual data objects often leads to an enthusiasm for consolidation in which individuals may neglect to validate that data ownership issues will not impede the program. In fact, many organizations use data sourced from external parties to conduct their business operations, and that external data may appear to suitably match the same business data objects that are to be consolidated into the master repository.
However, there may be issues regarding ownership of the data and contractual obligations relating to the ways that the data is used, and these are some that might require some care:
• Licensing arrangements – data providers probably license the use of the data that is being provided, as opposed to “selling” the data for general use. This means that the data provider contract will be precise in detailing the ways that the data is licensed, such as for review by named individuals, for browsing and review purposes directly through provided software, or may be used for comparisons but may not be copied or stored. License restrictions will prevent consolidating the external data into the master.
• Usage restrictions – more precisely, some external data may be provided or shared for a particular business reason and may not be used for any other purpose. This differs subtly from the licensing restrictions in that many individuals may be allowed to see, use, or even copy the data, but only for the prescribed purpose. Therefore, using the data for any other purpose that would be enabled by MDM would violate the usage agreement.
• Segregation of information – in this situation, information provided to one business application must deliberately be quarantined from other business applications due to a “business-sensitive” nature, which also introduces complexity in terms of data consolidation.
• Obligations upon termination – typically, when the provider arrangement ends, the data customer is required to destroy all copies of provided data; if the provider data has been integrated into a master repository, to what degree does that co-mingling “infect” the master? This restriction would almost make it impossible to include external data in a master repository without introducing significant safeguards to identify data sources and to provide selective roll-back.
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Comments
Great post David, you set up several of the data governance issues organizations must wrestle with, especially as data sharing becomes more and more essential to provide differentiated service to customers.
Thanks for an informative blog,
Jaime Fitzgerald
President
Fitzgerald Analytics, Inc.
Visit us at http://www.fitzgerald-analytics.com
Posted by: Jaime @ Fitzgerald Analytics | November 24, 2007 9:24 AM