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David Loshin

Welcome to my BeyeNETWORK Blog. This is going to be the place for us to exchange thoughts, ideas and opinions on all aspects of the information quality and data integration world. I intend this to be a forum for discussing changes in the industry, as well as how external forces influence the way we treat our information asset. The value of the blog will be greatly enhanced by your participation! I intend to introduce controversial topics here, and I fully expect that reader input will "spice it up." Here we will share ideas, vendor and client updates, problems, questions and, most importantly, your reactions. So keep coming back each week to see what is new on our Blog!

About the author >

David is the President of Knowledge Integrity, Inc., a consulting and development company focusing on customized information management solutions including information quality solutions consulting, information quality training and business rules solutions. Loshin is the author of The Practitioner's Guide to Data Quality Improvement, Master Data Management, Enterprise Knowledge Management: The Data Quality Approachand Business Intelligence: The Savvy Manager's Guide. He is a frequent speaker on maximizing the value of information. David can be reached at loshin@knowledge-integrity.com or at (301) 754-6350.

Editor's Note: More articles and resources are available in David's BeyeNETWORK Expert Channel. Be sure to visit today!

Last year, I took a look at some open source BI tools being marketed by some promising companies, and was confounded by the "minimalist" approach to documentation and support. In one instance, a support question was directed back to the company's online forum ("Do a search, you'll find the answer."), but without any indexing or FAQ, I increasingly grew frustrated. Now, I don't consider myself a dumb guy, and have even done a bit of programming and installations in my day, so the conclusion I drew was that if I couldn't get it running relatively quickly, there might be an opportunity for the company's improvement of its documentation.

Last night, I had the opportunity to chat with my colleague Mark Madsen while hanging out at Informatica World, and this same topic came up. Apparently, my experience was not unique. I really think, though, that this is a significant problem, since open source is often used to lower the barrier to entry for introducing new ideas into certain kinds of organizations. I hope that over time, those companies trying to run businesses out of open source BI tools can emulate the Linux/Apache model and make it easy to build an open source BI solution.


Posted May 3, 2007 10:31 AM
Permalink | 1 Comment |

1 Comment

Hi David,

I believe that open source BI is heading in the right direction. Over the past year and a half I have seen decent improvements in documentation, functionality, and performance.

Chris

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