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Krish Krishnan

"If we knew what it was we were doing, it would not be called research, would it?" - Albert Einstein.

Hello, and welcome to my blog.

I would like to use this blog to have constructive communication and exchanges of ideas in the business intelligence community on topics from data warehousing to SOA to governance, and all the topics in the umbrella of these subjects.

To maximize this blog's value, it must be an interactive venue. This means your input is vital to the blog's success. All that I ask from this audience is to treat everybody in this blog community and the blog itself with respect.

So let's start blogging and share our ideas, opinions, perspectives and keep the creative juices flowing!

About the author >

Krish is a recognized expert worldwide in the strategy, architecture and implementation of high performance data warehousing solutions. He is a visionary data warehouse thought leader and an independent analyst, writing and speaking at industry leading conferences, user groups and trade publications. He has authored two eBooks, more than 75 articles, viewpoints and case studies on business intelligence, data warehousing, and data warehouse appliances and architectures. In his 19 plus years of professional experience, he has been solving complex architecture problems spanning all aspects of data warehousing and business intelligence for Fortune 1000 clients. He has designed and tuned some of the world’s largest data warehouses.

The Vice President of Strategy at Chicago Business Intelligence Group, Krish teaches regularly at TDWI, DAMA, IRM UK and other conferences, and is helping drive and mature the data warehouse appliance market. Krish also serves as Associate Vice President of Programs for DAMA Chicago and is Ethics and Governance Advisor to DAMA International.

Editor's Note: More articles and resources are available in Krish's BeyeNETWORK Expert Channel. Be sure to visit today!

I have been looking at this model of building a data warehouse by organizations where a corporate data warehouse is built and all its users are grouped by divisions or departments and charged for using the data warehouse. This is certainly a good model for the data warehouse team, especially if a corporate It team is owning the data warehouse. But there are a few issues that arise from this model

1. A business case - For every change in this environment a business case is needed. Without a strong business case, no changes are feasible in the data warehouse. Simple changes maybe an easy in, but anything new or complex will need investigations and sponsorship.

2. IT driven and business used - The data warehouse largely becomes IT driven. This may not be a good idea, since the business usage will be not embraced by all users. The business may also try to use workarounds to get the data and the information they need

How do you enable a successful chargeback model

1. Organizational Alignment - A key driver, that I have always emphasized on, this is a critical component.

2. Business stakeholders - Involve a business stakeholder in every steering committee and make the business own facets of the problem. This will ensure that even if IT drives the solution, business owns the problem.

3. Roles and Deliverables - A set of clearly defined roles and deliverables will be needed to clarify who owns what components.

4. Defined SLAs - Another key component is the definition of service level agreements on data, availability etc that need to be defined.

For a successful chargeback model to be implemented, a few ideas are outlined here, more analysis and customization of the concepts will be needed to make this a possibility in the real world.


Posted April 15, 2008 11:42 PM
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