Blog: Claudia Imhoff: An Interesting Conference

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An Interesting Conference - MMIS

I just got back from a most interesting conference in Providence, RI, dealing with US states' Medicaid agencies. It was the MMIS conference. Here is a case study from the conference dealing with one state's BI efforts. I hope you enjoy reading about it.

This case is from Michigan – one of the most sophisticated enterprise BI/data warehousing solutions I've seen in state government. Here are some facts about their environment:

-- They have 9,000 users, 5 major departments, 20 agencies, 100 + bureaus

The goals for the Michigan Department of Community Health BI environment were to:

1. Pursue agenda advocating & protecting Michigan citizens’ health

2. Implement a delivery system across all services that is accessible, efficient, effective, and innovative

3. Provide services and support including those that are preventive, restorative, and that mitigate effects of disabilities

4. Protect and improve the health outcomes of people of Michigan

5. Achieve quality improvement through meaningful accountability

6. Promote excellence and accountability in the design and administration of the Department of Community Health

Now how did they accomplish these goals? The Agency with the help of Bull Services (a consultancy specializing in state Medicaid agency BI) created a sophisticated enterprise data warehouse environment. Here are just a few of the remarkable returns from their efforts:

The State of Michigan has been able to:

1. Exceed $100 million per year in Medicaid/HHS savings - a truly remarkable number!

2. Obtain a holistic view of child to assess education needs

3. Reduce overall health care administrative costs by 25%

4. Revolutionize management of Foster Care program with GIS tracking

5. Track nearly $1 billion in HHS dollars to validate & cross-check EBT vendor

6. Link 251 State courts for greater efficiencies & common view of defendants

Michigan state government depends on data warehouse as information backbone that includes advanced analytics, data mining, data warehousing, and decision support capabilities, and contains more than 2.5 billion records.

It is encouraging from my standpoint to see a state create such a mature and useful BI environment. There are not too many states that can make such a claim. OK -- the rest of you states -- here is a model for you to emulate!

I welcome comments from other state agencies for Medicaid. Tell me how you are doing in your quest for BI.

Yours in BI success,

Claudia

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