The report is available at Forrester Research.
Posted May 3, 2010 8:08 AM
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Read Chief Strategist
Slowly but surely, with lots of criticism and skepticism, the business intelligence (BI) software-as-a-service (SaaS) market is gaining ground. It's a road full of peril -- at least two BI SaaS startups have failed this year -- but what software market segment has not seen its share of failures? Although I do not see a stampede to replace traditional BI applications with SaaS alternatives in the near future, BI SaaS does have a few legitimate use cases even today, such as complementary BI, in coexistence with traditional BI, BI workspaces, and BI for small and some midsize businesses.
In our latest BI SaaS research report we recommend the following structured approach to see if BI SaaS is right for you and if you are ready for BI SaaS:
In Forrester's 151-criteria evaluation of enterprise business intelligence (BI) platform vendors, we found that IBM Cognos and SAP Business Objects maintain their leadership positions, while Oracle and SAS Institute move into leadership positions in enterprise BI thanks to the richness of their functionality, ability to scale, and the completeness of their corporate and product vision and strategy. Actuate, Information Builders, Microsoft, MicroStrategy, SAP, and a new entrant, TIBCO Spotfire, came out as Strong Performers following very closely on the heels of the Leaders, offering very respectable alternatives and a multitude of choices for information and knowledge management (I&KM) professionals. New entrants to this Forrester Waveâ„¢ evaluation of enterprise BI platforms (though not new to the market) are Panorama Software and QlikTech, who, while lacking the breadth of features to qualify them as single, large-enterprise BI solutions, are reputable Contenders. In some very specific BI use cases, they even outperform the Leaders.
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For years, traditional business intelligence (BI) technologies have provided tools for reporting, analysis, and visualization of information. While these technologies continue to remain the core staples of enterprise-grade BI solutions, Forrester recognizes an emergence of newer technologies and approaches to analyzing data. One such approach is the "BI workspace," where power users, especially power analysts, can explore data without their IT departments imposing any limitations or constraints, such as fixed data models, security, and production environment schedules. Information and knowledge management (I&KM) professionals should consider adding workspace capabilities to the list of BI functions that are necessary for leading-edge BI environments.
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