Industry Research« The Forrester Wave: Customer Service Management Software, Q2 2007 | Main | Building Better Online Brand Experiences » Continued Innovation In Business Intelligence: Data Discovery AcceleratorsBusiness intelligence (BI) has been around for a long time in one shape or form — as long as 30 years — but contrary to popular opinion, it's still not commoditizing. Even the data integration layer of the BI "stack," where most practitioners agree that some commoditization may be occurring, is experiencing a wave of innovation from a set of emerging vendors that provide automated data discovery or data discovery accelerators. Watch this important trend, as data discovery and integration are usually the most complex and resource-intensive parts of a typical BI initiative — and where many BI initiatives fail.
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