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May 31, 2006

SAP Continues Pushing Into The North American Insurance Market

Forrester spoke with SAP's insurance execs, who emphasized the firm's high level of commitment to the industry. Despite its efforts, SAP has yet to become a top-tier vendor of insurance apps in North America. The problems: an ineffective partnership with Accenture, haphazard management of marketing channels, and an insufficient local presence. But SAP is now taking a more comprehensive approach to North America. The firm hired experienced insurance execs with deep process knowledge and access to senior IT and business leaders. These capabilities will help SAP break into the North American market with its insurance policy administration apps. Other firms in the industry will have a hard time matching SAP's level of investment in the industry.

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  Posted by Forrester Research at 8:00 AM | | Comments (0)


May 30, 2006

The Forrester Wave™: Collaboration Platforms, Q2 2006

Forrester evaluated five leading collaboration platform vendors across 98 criteria and found that IBM and Microsoft are still the Leaders in this market. Both vendors are well suited for customers that need a full collaboration platform (but don't mind lack of unification among the modules), value vendor viability and collaboration market share, and plan to develop Information Workplace strategies. IBM is an especially good fit for Java and Linux environments; Microsoft is better suited for Microsoft shops. Oracle and Sun are Strong Performers but lack market share and are missing key features. Oracle is an especially good fit for Oracle shops that have a Java orientation and want a unified collaboration platform, and Sun is an especially good choice for Java shops that have open source leanings. Novell is also a Contender; however, its product is missing many collaboration features and Novell's strategy and road map are weaker than those of its competitors.

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  Posted by Forrester Research at 1:10 PM | | Comments (0)