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Richard Hackathorn

Welcome to my blog stream. I am focusing on the business value of low latency data, real-time business intelligence (BI), data warehouse (DW) appliances, use of virtual world technology, ethics of business intelligence and globalization of business intelligence. However, my blog entries may range widely depending on current industry events and personal life changes. So, readers beware!

Please comment on my blogs and share your opinions with the BI/DW community.

About the author >

Dr. Richard Hackathorn is founder and president of Bolder Technology, Inc. He has more than thirty years of experience in the information technology industry as a well-known industry analyst, technology innovator and international educator. He has pioneered many innovations in database management, decision support, client-server computing, database connectivity, associative link analysis, data warehousing, and web farming. Focus areas are: business value of timely data, real-time business intelligence (BI), data warehouse appliances, ethics of business intelligence and globalization of BI.

Richard has published numerous articles in trade and academic publications, presented regularly at leading industry conferences and conducted professional seminars in eighteen countries. He writes regularly for the BeyeNETWORK.com and has a channel for his blog, articles and research studies. He is a member of the IBM Gold Consultants since its inception, the Boulder BI Brain Trust and the Independent Analyst Platform.

Dr. Hackathorn has written three professional texts, entitled Enterprise Database Connectivity, Using the Data Warehouse (with William H. Inmon), and Web Farming for the Data Warehouse.

Editor's Note: More articles and resources are available in Richard's BeyeNETWORK Expert Channel. Be sure to visit today!

IOD-Gold%20logo.jpgI did not want to miss the talk by Tom Davenport, an old friend from my days in academia. But I had to suffer though another blast from the LA All Stars. Am I showing my age? Is IBM legally responsible for hearing damage to the folks in the VIP section? Video on how information should be chasing us, rather than the reverse. Not bad! Punch line is "We can do this now!" What is this?

IBM-KN%20Tom1.JPGRobert LeBlanc, GM of Software Sales, opens on "What's Your Information Agenda?" We need to optimized enterprise performance. Whether you are CEO, CFO, LOB, CIO all have the responsibility to drive innovation. He Global enterprise CEO expects substantial change (83%) and change in their business model (98%). Technical talent will come from new emerging countries. Corporate social responsibility has a positive impact on society, by 68% of the CEOs.

Sidenote: A quote that stuck me was "We are surprised by the impact that just a few consumers can have with their blog entries." by Ron Hurlbut, CEO of Attune Corp. Hmmmm Is anyone reading this stuff? If so, please post a comment!

Robert introduced Tom Davenport, Professor of IT & Management at Babson College, and his research studies on the interaction of information and decision making. His title is Linking Information and Decisions: The Unfinished Agenda. Tom noted that we have made fantastic progress in storing and managing data, but progress over 20 years on decision support has been lacking.

Tom (who likes pies) sliced the information pie: decisions, control communication, processes. Heading toward a planetary realignment via: application agenda, automating processes, creating data, key unit is the transaction. Types of decisions researched: supply chains, etc. The results from these studies have found: wide range of decision perspectives, factors of structure level versus human-contribution level, difficulties of achieving One Version of Truth.

Tom suggested a pyramid figure with top-down levels for: Automated Decision - Structured Human - Loosely Coupled. [I am not buying the framework; too much is all mixed up] From bottom-up, proper requires are: info infrastructure to linkage to DP/behaviors to tight process/system integration. From bottom-up, technologies relevant: DW/analysis tools to scorecards/dashboard to workflow/rules/scoring. IBM is developing or acquiring all these technologies. Four-step decision sequence (which I missed because of a text message). Striving toward a Single Version of the Truth (SVT) is very expensive to do; hence, we need to deal with multiple versions of the truth.

IBM-KN%20Tom2.JPGNext was a panel with Noel Garry, Irish Life & Permanent, and Larry Williams, JM Family Enterprises . Good sketches of business challenges and how their specific information infrastructures were being remolded to support better decisions in specific processes. Putting together all the information is a prerequisite to decision support.

Robert wrapped up the session. What a great era! Why IBM? Answer offered: Global IT leader, technology innovation, proven solutions, industry focus.

My take on this. . . I was expecting a deeper exploration into the linkage of information to decisions. In particular, we need better thinking about allocating human judgment (involvement) to business processes. Tom touches on this. I would asset that ALL automated business process MUST have include some degree of human judgment. Anyone agree?

[Blog stream from IBM IOD/Gold October 2008 is here]

Posted October 28, 2008 1:35 PM
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