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Seth Grimes

Welcome to my BeyeNETWORK Blog, which will focus on text analytics and other matters related to making sense of unstructured information sources in support of better enterprise decision making.

About the author >

Seth is a business intelligence and decision systems expert. He is founding chair of the Text Analytics Summit and principal consultant at Washington, D.C., based Alta Plana Corporation. Seth consults, writes, and speaks on information-systems strategy, data management and analysis systems, IT industry trends, and emerging analytical technologies. Seth chairs the Sentiment Analysis Symposium and the Text Analytics Summit.

Editorís Note: More†articles and resources are available in Seth's†BeyeNETWORK†Expert†Channel. Be sure to visit today!

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Sentiment, mood, opinion, and emotion play a central role in social and online media, enterprise feedback, and the range of consumer, business, and public data sources. Together with connection, expressed as influence and advocacy in and across social and business networks, they capture immense business value.

"Human Analytics" solutions unlock this value and are the focus of the next Sentiment Analysis Symposium, March 6, 2014 in New York. The Call for Speakers is now open, through October 28.

The key to a great conference is great speakers. Whether you're a business visionary, experienced user, or technologist, please consider proposing a presentation. Submit your proposal at sentimentsymposium.com/call-for-speakers.html. Choose from among the suggested topics or surprise us.

The New York symposium will be the 7th, covering solutions that measure and exploit emotion, attitude, opinion, and connection in online, social, and enterprise sources. It will be a great program... with your participation!

(For those not familiar with the symposium: Check out FREE videos of presentations and panels from the May, 2013 New York symposium and from prior symposiums.)

Sentiment, mood, opinion, and emotion play a central role in social and online media, enterprise feedback, and the range of consumer, business, and public data sources. Together with connection, expressed as influence and advocacy in and across social and business networks, they capture immense business value.

"Human Analytics" solutions unlock this value and are the focus of the next Sentiment Analysis Symposium, March 6, 2014 in New York. The Call for Speakers is now open, through October 28.

The key to a great conference is great speakers. Whether you're a business visionary, experienced user, or technologist, please consider proposing a presentation. Submit your proposal at sentimentsymposium.com/call-for-speakers.html. Choose from among the suggested topics or surprise us.

The New York symposium will be the 7th, covering solutions that measure and exploit emotion, attitude, opinion, and connection in online, social, and enterprise sources. It will be a great program... with your participation!

(For those not familiar with the symposium: Check out FREE videos of presentations and panels from the May, 2013 New York symposium and from prior symposiums.)


Posted October 14, 2013 12:29 PM
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Sentiment/Social/SignalsA reminder --

The Sentiment Analysis Symposium takes place next week, May 7-8 2013, in New York. This is a business-focused conference with strong academic/research, practitioner, and industry participation. The focus is technologies that mine emotions, opinions, and attitudes from social, online, and enterprise sources, for analysis in conjunction with other social, transactional, personal, and business-operations data.

The Wednesday, May 8 symposium will be preceded by two optional, half-day sessions on Tuesday, May 7: A Research & Innovation session and a Practical Sentiment Analysis tutorial, the latter taught by Prof. Ronen Feldman of the Hebrew University in Jerusalem.

We offer a 50% discount to academic & government attendees (registration code GOVACAD) and have a special rate for full-time students, $100 for the symposium and $50 for each of the optional sessions (contact sas (at) altaplana.com).

On the agenda for the May 8 main event --


  • Visionaries Augie Ray (financial services), Gary Kazantsev (Bloomberg),¬†and VS Subrahmanian (Univ of Maryland).

  • Tech/research stars including Carol Haney (Toluna), Stuart Shulman (Vision Critical, ex-UMass), Catherine Havasi (MIT Media Lab and Luminoso), and Philip Resnik (Univ of Maryland).

  • Research-business leaders including Stephen Rappaport (Advertising¬†Research Foundation), David Rabjohns (MotiveQuest), Julie Wittes Schlack (Communispace), Joseph Hughes (Accenture), and Hal Bloom (Sage Software).

  • Business user presenters include Han Lai (PayPal), Amelia Burke-Garcia¬†(Westat), and Lindsey Sanford (Bernard Hodes Group).

We have some really cool folks attending too, from CapitalOne, Consumer Reports, Dell, Evolve24, the Federal Reserve, JP Morgan, Thomson Reuters, and other organizations. We're thrilled to have as sponsors Accenture, Bloomberg, Lexalytics, Gnip, Converseon, Dow Jones, and NetBase. And we even have non-sponsoring technology companies attending including Oracle, SAS, and Verint, Angoss, Basis Technology, and Sysomos.

Aside from the technology and implementation elements, application focal areas include public relations, marketing, market research, customer service/support, financial markets, media, and healthcare.

Please do join us. Visit sentimentsymposium.com to register today.


Posted May 2, 2013 9:45 AM
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You read it here second (because the press release is already out) -

We've announced the program for the May 8, 2013 Sentiment Analysis Symposium in New York -- a program that "will feature industry-leading speakers and panelists from Bloomberg, IBM, PayPal, Vision Critical, and Westat, start-ups, and academia, covering social media and social intelligence" -- "for Customer Experience, Finance, Healthcare, Market Research, Media." Plus we have four great sponsors so far, BloombergGnip,Lexalytics, and Converseon, with others pending.

Join us!

The symposium is designed for businesses that want to lead the competition -- in customer satisfaction and support, brand and reputation management, financial services, product design and marketing, and an array of other business processes -- for those who understand the advantage they will gain in understanding customer, market, employee, investor, and political sentiment, emotion, mood, and opinion.

The symposium will be preceded, on May 7, 2013, by an optional, half-day Research & Innovation session that will explore cutting-edge industry initiatives, and by an optional, half-day Practical Sentiment Analysis tutorial, designed for advanced business users, software developers, and solution providers. The tutorial will be presented by Prof. Ronen Feldman of the Hebrew University in Jerusalem. Prof. Feldman is a pioneer in the development and application of data mining and text analytics technologies to solve Big Data problems in finance, marketing, and social media.

The symposium kicks off with talks covering a range of sentiment analysis applications:

  • Professor VS Subrahmanian of the University of Maryland will speak on "Sentiment and Signals," providing a leading researcher's view on the use of sentiment and semantic analysis and data mining for government, industry, and intelligence.
  • Clinical psychologist Dr. Erin Olivo will speak on "Big Data, Linguistics, and the Science of Crowd Psychology."
  • Gary Kazantsev of Bloomberg will cover "News Analytics in Finance."
  • Vision Critical VP Stuart Shulman will speak on "Motivation Through Fear."
  • PayPal Director of Customer Advocacy Han-Sheong Lai will describe how PayPal applied advanced technologies to boost revenue and decrease call volume and cost in a talk on "Customer Experience Improvement."
  • Amelia Burke-Garcia of research-firm Westat will speak on identification of "Health Influencers to Impact Health Behavior."

Registration is online at sentimentsymposium.com/registration.html. A Super Early registration discount runs through February 8, 2013. (We also have a 50% government/academic discount and a special low rate for full-time students.)

The Sentiment Analysis Symposium series has drawn steadily growing numbers, at three New York symposium and two San Francisco symposiums held since 2010. (Videos of talks at earlier symposiums are available for free access at the symposium Web site.) The symposium both builds on past success and aims to stay on the leading edge of sentiment technologies and applications. The symposium showcases ground-breaking sentiment-analysis applications and provides unique learning opportunities.

Other distinguished May 8 include David Rabjohns, CEO of MotiveQuest, a social intelligence company; market research innovator Leonard Murphy, founder of Gen2 Advisors; Sean Reckwerdt from Networked Insights, speaking on Social TV; Realeyes Managing Director Mihkel J√§√§tma, speaking on "Facial Recognition for Emotion Detection"; Prof. Philip Resnik of the Univ. of Maryland, on real-time polling; Dr. Catherine Havasi, of the MIT Media Lab and founder of start-up Luminso, on cross-lingual sentiment analysis; and Hal Bloom from Sage and Lindsey Sanford from the Bernard Hodes Group.

To maximize networking opportunities, the symposium will once again feature evening-before and post-symposium receptions.

Again, please join us!


Posted January 29, 2013 9:30 AM
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The Call for Speakers is open for the next Sentiment Analysis Symposium, slated for May 8, 2013 in New York.

The New York symposium will be the 6th, covering solutions that measure and exploit emotions, attitudes, and opinions in online, social, and enterprise sources. We typically have both research/academic and business user presentations and participation.

Whether you're an experienced user or technologist, please consider proposing a presentation. Submit your proposal, by December 17, 2012, at sentimentsymposium.com/call-for-speakers.html. Choose from among the suggested topics listed there or submit on a topic of your choice.

Lastly, check out free videos from the October 30, 2012 symposium in San Francisco, and from prior symposiums, via links at sentimentsymposium.com/contact.html. For videos from the October 30, 2012 symposium in San Francisco, you can go directly to sentimentsymposium.com/SS2012w/presentations.html.


Posted December 7, 2012 8:58 AM
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The Sentiment Analysis Symposium (http://sentimentsymposium.com/) takes place week after next, on October 30 in San Francisco. Will you join us?


Here are four special reasons to attend:

  1. A new closing segment, Social Intelligence at the Social Centers. Twitter and eBay represent social centers. They invented and epitomize social communications and commerce, and we have them on the program for presentations and a panel.
  2. A new, optional, pre-symposium class, An Introduction to Social Media Listening, taught by Mike Moran, noted analyst and consultant and former IBM distinguished engineer. The class will be Monday afternoon, October 29, same time as our optional Practical Sentiment Analysis tutorial, taught by Dr. Diana Maynard of the GATE team at the Univ of Sheffield (UK).
  3. An intensive (and free!) deep dive for hard-core technologists: a Monday morning session on natural language processing, text analytics, and semantic computing.
  4. BeyeNETWORK friends get $100 off the symposium registration fee via the code BEYE.

We have a great program lined up for October 30 (http://sentimentsymposium.com/agenda.html), with keynotes by social psychologist Kate Niederhoffer of Knowable Research (ex-Nielsen and Dachis) and Prof. VS Subrahmanian of the University of Maryland and talks by -- 

  • Financial markets wizards Rich Brown (Thomson Reuters) and Barry Parr (Dow Jones).
  • Consumer and market intelligence stars Carol Haney (Toluna), Bill Tuohig (J.D. Power), and Vaidyanatha Siva (Infosys).
  • Innovators Catherine Havasi (Luminso and the MIT Media Lab), Philip Resnik (Univ of Maryland), Rishab Ghosh (Topsy Labs), and Stuart Shulman (Texifter and the Univ of Massachusetts).
  • Business analytics leaders Graham Mackintosh (IBM) and Daniel Ziv (Verint). 
You'll also learn from user stories, from folks including Elizabeth Rector (Cisco) and Liz Keck (the American Cancer Society).

These are only some of our speakers. We have some really cool folks attending too, from Accenture, Adobe, Altimeter, Amazon, Bloomberg, CBS Interactive, Deloitte, Farmers Insurance, Hummer Windblad, <skip ahead> Wells Fargo, Yokogawa Electric, and a host of organizations you'll hear more from in the years to come. And we have leading edge exhibiting sponsors: social-data innovators Attensity, DataSift, Gnip, and Topsy; social-intelligence mainstays Lexalytics, Converseon, and NetBase; and start-ups Texifter and Viralheat. 

If you're in the agency, marketing, market research, customer service/support, financial markets, media, or healthcare world -- or in other domains that rely on understanding of emotions, opinions, and attitudes -- or if you're a technologist or an aspiring start-up -- this conference is for you. Please do join us. 

Visit http://sentimentsymposium.com/ to register today. I hope to see you there!


Posted October 17, 2012 7:18 AM
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