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Jill Dyché

There you are! What took you so long? This is my blog and it's about YOU.

Yes, you. Or at least it's about your company. Or people you work with in your company. Or people at other companies that are a lot like you. Or people at other companies that you'd rather not resemble at all. Or it's about your competitors and what they're doing, and whether you're doing it better. You get the idea. There's a swarm of swamis, shrinks, and gurus out there already, but I'm just a consultant who works with lots of clients, and the dirty little secret - shhh! - is my clients share a lot of the same challenges around data management, data governance, and data integration. Many of their stories are universal, and that's where you come in.

I'm hoping you'll pour a cup of tea (if this were another Web site, it would be a tumbler of single-malt, but never mind), open the blog, read a little bit and go, "Jeez, that sounds just like me." Or not. Either way, welcome on in. It really is all about you.

About the author >

Jill is a partner co-founder of Baseline Consulting, a technology and management consulting firm specializing in data integration and business analytics. Jill is the author of three acclaimed business books, the latest of which is Customer Data Integration: Reaching a Single Version of the Truth, co-authored with Evan Levy. Her blog, Inside the Biz, focuses on the business value of IT.

Editor's Note: More articles and resources are available in Jill's BeyeNETWORK Expert Channel. Be sure to visit today!

In which Jill sticks around for a change.

True confessions: sometimes I have to speak and split. But not at Initiate Exchange, the customer conference for MDM and data stewardship vendor Initiate Systems. I spoke at the company's Customer Advisory Board (CAB) meeting on Monday, and stayed in Scottsdale a couple extra days to hear Initiate's customers tell their stories. In an October jam-packed with industry conferences and vendor shindigs, I'm glad I did.

Initiate's CAB meeting was a lively mix of healthcare, financial services, retail, and public sector firms who are without exception doing the MDM heavy-lifting. No data warehouses or ESBs masquerading as MDM hubs in this crowd. Executives from several countries and time zones discussed information exchanges, temporal hierarchies, and high-availability CDI with equal amounts of passion and prowess. My talk on Emerging Trends in Data Governance earned me a dozen business cards, three beers, and a white chocolate truffle.

And for you regular cynics thinking it was the free beer that kept me there, here are some other highlights:

- Robert Roth from Intuit coloring in the symbiosis of CRM and CDI. CDI isn't CRM, but it drives identity resolution, and makes everything--including customer connections--way better. Bob is a kindred spirit.

- Tony Ellis, from the London Borough of Brent discussing the myriad ways the municipality's hub helps reconcile citizen data from garbage to elder care. Brent gives new meaning to enterprise MDM.

- Beth Franchi from the Veteran's Health Administration explained how her program's data stewardship and quality initiatives not only make their own patient identification across businesses easier, it enables streamlined and accurate information sharing with the Department of Defense.

- Steven Kos, EMPI Manager for Baylor Health Care, explaining that yes indeed, hubs can communicate bi-directionally and improve data on operational systems.

Initiate fleshed out its partnerships with Trillium, Pitney Bowes Group 1, and Informatica during the event. The most compelling of their announcements was the unveiling of new collaborative data stewardship functionality. In Version 8.5, data stewards can tag, assign, and share data correction functions. Watch for more data stewardship functionality from Initiate in '09.

Marty Moseley, Initiate's CTO, ended the conference with his views on how Web 2.0 is changing the game in data stewardship and how data quality should be "systemic." The impact of SOA on information never really hit me until 2006 when I heard Marty, then an IT exec at Intuit, admonish an eager audience to "let your systems do what they do best." He's been on my Big-Thinkers list ever since. Marty, the day you start blogging is the day I start my blog roll. Kudos to you, Gina, Bill, Greg, Sean, Marty, Lorraine, Scott, and the Initiate Systems gang for reconvening a big-thinking crowd yet again.

Technorati tags: Initiate Systems, data governance, CDI, MDM, data stewardship

Posted October 1, 2008 11:11 PM
Permalink | 1 Comment |

1 Comment

I'm glad to see the public sector, albeit in Europe, is getting some press about using their hub with citizen data. There are infinite ways to leverage the information if you can get everyone in the government agencies (state and/or local) to play nicely with each other. There are hurdles with regards to privacy that have to be addressed but that shouldn't get in the way of innovation.

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