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Jill Dyché

There you are! What took you so long? This is my blog and it's about YOU.

Yes, you. Or at least it's about your company. Or people you work with in your company. Or people at other companies that are a lot like you. Or people at other companies that you'd rather not resemble at all. Or it's about your competitors and what they're doing, and whether you're doing it better. You get the idea. There's a swarm of swamis, shrinks, and gurus out there already, but I'm just a consultant who works with lots of clients, and the dirty little secret - shhh! - is my clients share a lot of the same challenges around data management, data governance, and data integration. Many of their stories are universal, and that's where you come in.

I'm hoping you'll pour a cup of tea (if this were another Web site, it would be a tumbler of single-malt, but never mind), open the blog, read a little bit and go, "Jeez, that sounds just like me." Or not. Either way, welcome on in. It really is all about you.

About the author >

Jill is a partner with Baseline Consulting, a data integration and business intelligence (BI) services firm. She is an internationally recognized speaker and writer on the topic of the business value of technology, and has been featured in the Wall Street Journal, CIO Magazine, Intelligent Enterprise and Newsweek.com. Jill leads the Customer Data Integration, Master Data Management and Data Governance channel for the BeyeNETWORK, and blogs regularly on those and other IT-related topics. She is the author of two acclaimed books, e-Data, which introduced enterprise data to business executives, and The CRM Handbook, which was the best-selling book on the topic of customer relationship management. Her latest book, Customer Data Integration: Reaching a Single Version of the Truth – co-authored by Baseline Partner Evan Levy – was recently published by John Wiley & Sons.

Editor's note: More articles, resources, news and events are available in Jill's BeyeNETWORK Expert Channel. Be sure to visit today!

In which Jill welcomes Informatica, heretofore standing on the porch eyeing the canapes, into the MDM party.

Sometimes, schedule-wise, it's either feast or famine. You've been there. You RSVP to your spouse's colleague's wedding, only to find out that a really close buddy is having a "Welcome Spring!" party, complete with on-site facials and Orange Velvet martinis. Damn!

I'd been mildly miffed that I couldn't go to Informatica World in Vegas. I'd been on their board of advisors in the past, and have presented at the conference for the last several years. But this year the Data Governance conference came calling and I'm booked that week. And now that Informatica is officially in the MDM space, I'm downright vexed that I'll miss the party.

Yes, Informatica just added identity resolution to its functional portfolio with the acquisition of Identity Systems, making it a bona-fide MDM player. Informatica has danced with MDM in the past, a few years ago buying a stake in Purisma (recently acquired by D&B) and partnering with other vendors offering MDM functionality, most notably Oracle and Teradata.

Don't get me wrong--identity resolution doesn't an MDM product make. But reconciling disparate information into a common identifier by applying sophisticated algorithmic processing is a core component. In our CDI book we describe eight core functions of MDM processing (see Chapter 7), and explain that most robust MDM solutions provide:


  • A single point of data retrieval

  • Consistent value representation

  • An accurate and repeatable means of matching and merging data

  • A repository of clean, reliable data

  • Support of multiple data sources


Identity Systems arguably has a story to tell for each of these capabilities. Evan and I gave the keynote at the company's Horizons '07 user event in New York last October and found the audience a sophisticated group with high-impact business problems. Anti money laundering? No problem! Person-of-interest recognition, anyone?

Ivan Chong, General Manager of Informatica's Data Quality business unit agrees. "Identity resolution is not MDM, but it is an important component of any MDM technology stack," Ivan says. "The highly scalable and cross language search and match provided by Identity Systems has become the de-facto standard for identity resolution within MDM as well as CDI and CRM applications via OEM agreements with Oracle, Siperian and Purisma (D&B) and for customers building their own applications requiring matching."

The acquisition is another testimonial to the value of MDM functionality to vendors' incumbent product features. (Microsoft's acquisition of Stratature last June was the bellweather for this.) As with Microsoft, not only does Informatica offer MDM functionality to the market, its promise is as much in improving Informatica's core set of functions as it is adding to the solutions suite.

MDM capabilities often serve as core functional components for a range of technology processing, from de-duplication to rules management and beyond. Informatica will benefit from this core functionality that can pervade the company's different product offerings.

It's a fact of business that trusted and authoritative information is still largely unavailable when and where it's needed. Integration of data with applications remains fraught. Informatica offers data linage and audit tracking, data migration services, data quality and metadata, and now identity resolution. They're not only at the MDM party, they're moving from room to room as a well-dressed VIP. Cheers!

Technorati tag: Informatica, Identity Systems, Master Data Management, MDM, Customer Data Integration


Posted April 22, 2008 11:55 AM
Permalink | 2 Comments |

2 Comments

Do you think IBM or another vendor is going to make a move to bolster their MDM stack now? IBM's website isn't clear on how strong their customer matching is with regards to their MDM offering.

Rob:

Well, put the big hairy moose smack in the middle of the table, whydontcha?

IBM's MDM product suite definitely contains match functionality...but the company doesn't talk much about that. Informatica's acquisition of Identity Systems most certainly represents another snake lurking in the tall grass of the field of MDM vendors looking for an opportunity to strike at IBM's MDM suite.

(Sorry, but I was tired of the party metaphor.)

Jill

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