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Jill Dyché

There you are! What took you so long? This is my blog and it's about YOU.

Yes, you. Or at least it's about your company. Or people you work with in your company. Or people at other companies that are a lot like you. Or people at other companies that you'd rather not resemble at all. Or it's about your competitors and what they're doing, and whether you're doing it better. You get the idea. There's a swarm of swamis, shrinks, and gurus out there already, but I'm just a consultant who works with lots of clients, and the dirty little secret - shhh! - is my clients share a lot of the same challenges around data management, data governance, and data integration. Many of their stories are universal, and that's where you come in.

I'm hoping you'll pour a cup of tea (if this were another Web site, it would be a tumbler of single-malt, but never mind), open the blog, read a little bit and go, "Jeez, that sounds just like me." Or not. Either way, welcome on in. It really is all about you.

About the author >

Jill is a partner co-founder of Baseline Consulting, a technology and management consulting firm specializing in data integration and business analytics. Jill is the author of three acclaimed business books, the latest of which is Customer Data Integration: Reaching a Single Version of the Truth, co-authored with Evan Levy. Her blog, Inside the Biz, focuses on the business value of IT.

Editor's Note: More articles and resources are available in Jill's BeyeNETWORK Expert Channel. Be sure to visit today!

In which Jill raises a glass to two smart companies--and to their lucky customers.

I have a soft spot in my Rolodex for Purisma. For one thing, their people are smart. Indeed when it comes to the missionary work of master data management, Purisma co-founder Bob Hagenau has been one of the industry's vocal messengers. Bob's legacy with BI firms, most noteably at Acta, which was acquired by Business Objects in 2002, earned him the right to cite the management and integration of customer master data as a major impediment to the goal of using data for strategic and operational decision making.

For another thing, their customers are smart. Dave Frieder, V.P. of IT at XO Communications, tells a great story about using Purisma to manage account and customer hierarchies, delivering a new level of clarity to the business about "who's who in the zoo,"-a phrase I first heard at Purisma.

I got to watch D&B and Purisma together in action this past September. Evan and I headlined a seminar series titled, "New Best Practices in Customer Data Integration." The seminar featured heavy-hitter case studies from Careerbuilder.com and Verizon, then D&B and Purisma strutted their respective stuff, with D&B focusing on its DUNSRight quality process-which includes sophisticated business entity matching and corporate linkages-and Purisma demo-ing its recently released and refreshingly friendly data stewardship dashboard capabilities. The "My Data for D&B Purisma Appliance" solution will likely now be bundled into D&B's end-to-end customer matching and reconciliation process. It's a great new set of tools in the D&B toolbox, particularly for mid-market D&B customers who need to perform the complex tasks of managing their master data within their own firewalls.

The benefits we've seen from the Purisma/D&B partnership are proven, and the acquisition casts established successes in a new light, as represented by Dave Frieder's story in our CDI book last year, in which he explained:

"It's a never-ending battle to reconcile and match your data. Your data might be clean today, but your company is always introducing bad data into its systems. CDI isn't a one-time thing."

Here's a toast to both D&B and Purisma for consummating their longstanding relationship. Cheers, Bob, Pete, Michael, Todd, Pat, Chris, and the rest of the family!

Technorati Tags: D&B, Purisma, data stewardship, CDI, MDM


Posted November 7, 2007 1:45 PM
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