Blog: Jill Dyché Subscribe to this blog's RSS feed!

Jill Dyché

There you are! What took you so long? This is my blog and it's about YOU.

Yes, you. Or at least it's about your company. Or people you work with in your company. Or people at other companies that are a lot like you. Or people at other companies that you'd rather not resemble at all. Or it's about your competitors and what they're doing, and whether you're doing it better. You get the idea. There's a swarm of swamis, shrinks, and gurus out there already, but I'm just a consultant who works with lots of clients, and the dirty little secret - shhh! - is my clients share a lot of the same challenges around data management, data governance, and data integration. Many of their stories are universal, and that's where you come in.

I'm hoping you'll pour a cup of tea (if this were another Web site, it would be a tumbler of single-malt, but never mind), open the blog, read a little bit and go, "Jeez, that sounds just like me." Or not. Either way, welcome on in. It really is all about you.

About the author >

Jill is a partner with Baseline Consulting, a data integration and business intelligence (BI) services firm. She is an internationally recognized speaker and writer on the topic of the business value of technology, and has been featured in the Wall Street Journal, CIO Magazine, Intelligent Enterprise and Newsweek.com. Jill leads the Customer Data Integration, Master Data Management and Data Governance channel for the BeyeNETWORK, and blogs regularly on those and other IT-related topics. She is the author of two acclaimed books, e-Data, which introduced enterprise data to business executives, and The CRM Handbook, which was the best-selling book on the topic of customer relationship management. Her latest book, Customer Data Integration: Reaching a Single Version of the Truth – co-authored by Baseline Partner Evan Levy – was recently published by John Wiley & Sons.

Editor's note: More articles, resources, news and events are available in Jill's BeyeNETWORK Expert Channel. Be sure to visit today!

In which Jill welcomes fall by pulling the cashmere sweaters out of the cedar-lined drawers, and a doing a little pep talk on everyone's favorite topic.

There's a lot of interest in our experiences delivering data governance capabilites. But that's not because our clients want to see us huddled in their hallways on Monday morning, our 1-pump double-shot Pumpkin Spice Lattes half gone (it is fall now, after all, and the frappuccinos are SO five weeks ago!), our laptops collectively warming up in anticipation of another fun-filled data governance workshop.

While I have a few different theories about the traction our data governance services are getting I believe the main reason is this: people--usually IT people--realize that in order to get business buy-in, they need to establish a common vocabulary around data governance. The kickoff-and-cold cuts approach to data governance that I've discouraged in the past doesn't give the IT visionaries either the credibility ("Why are we in another meeting about data?") or the organizational authority ("I'm not participating in this unless someone tells me I have to") that it needs to engage business people in a sustained dialog about managing data as a corporate asset.

Indeed the common vocabulary is critical. And I don't mean explaining to end users for the ninth time why metadata is important or catching an executive in the break room long enough to expound on how the semantic web will change life as we know it. I mean introducing the concept of a data trustee council, discussing how decision rights work and why data quality should be measured according to business benefits.

As with any initiative that involves business and IT alignment (and data governance is by its definition business-driven and IT-enabled), introducing data governance into an organization requires missionary work. Maybe your internal team can begin proselytizing data governance. Maybe you can even link it to an active and high-profile initiative in your firm. Maybe your business users, driven by a little curiosity and perhaps even a double-shot latte, could simply use a nudge.

Technorati tags: data governance, data management, data governance workshop


Posted October 24, 2007 8:15 AM
Permalink | No Comments |

Leave a comment