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Jill Dyché

There you are! What took you so long? This is my blog and it's about YOU.

Yes, you. Or at least it's about your company. Or people you work with in your company. Or people at other companies that are a lot like you. Or people at other companies that you'd rather not resemble at all. Or it's about your competitors and what they're doing, and whether you're doing it better. You get the idea. There's a swarm of swamis, shrinks, and gurus out there already, but I'm just a consultant who works with lots of clients, and the dirty little secret - shhh! - is my clients share a lot of the same challenges around data management, data governance, and data integration. Many of their stories are universal, and that's where you come in.

I'm hoping you'll pour a cup of tea (if this were another Web site, it would be a tumbler of single-malt, but never mind), open the blog, read a little bit and go, "Jeez, that sounds just like me." Or not. Either way, welcome on in. It really is all about you.

About the author >

Jill is a partner with Baseline Consulting, a data integration and business intelligence (BI) services firm. She is an internationally recognized speaker and writer on the topic of the business value of technology, and has been featured in the Wall Street Journal, CIO Magazine, Intelligent Enterprise and Newsweek.com. Jill leads the Customer Data Integration, Master Data Management and Data Governance channel for the BeyeNETWORK, and blogs regularly on those and other IT-related topics. She is the author of two acclaimed books, e-Data, which introduced enterprise data to business executives, and The CRM Handbook, which was the best-selling book on the topic of customer relationship management. Her latest book, Customer Data Integration: Reaching a Single Version of the Truth – co-authored by Baseline Partner Evan Levy – was recently published by John Wiley & Sons.

Editor's note: More articles, resources, news and events are available in Jill's BeyeNETWORK Expert Channel. Be sure to visit today!

In which someone (Jill) finally explains what managing data as a corporate asset really means.

You have to start managing data as a corporate asset.

Doesn't that sound like so much finger-wagging by pedantic-sounding industry gurus and consultants? I've been telling clients and audiences to manage their data as an asset for over three years now. It sounds great. But no one--including a lot of the gurus busy admonishing their constituencies--really knows what it means.

I like to tell the story of a CIO who, when asked whether her company was managing data as an asset, shook her head up and down so fervently she looked like a bobblehead. "Yes, we are!" she insisted. I then asked her whether she was investing in data proportionally to her other corporate assets.

Suddenly her office was so quiet we could hear the hum of the Data General MV/8000 systems in the computer room downstairs.

To understand what it means to manage data as an asset, you first have to understand the business definition of the term "asset." An asset:


  • Is something that has value. For instance, a company's inventory has value.

  • Is something whose value can be measured. For instance, a company's fleet of vehicles has quantifiable value on its own. Furthermore, the cost of the fleet not being operational is also measure-able.

  • Helps a company achieve its strategic objectives.


When managed the right way--that is, as an asset--a company's data meets all three of the above criteria.

Obviously, you can't just flip a switch and start managing data as an asset. There are processes, skills, and technologies that should be brought to bear on corporate data. It's called data asset management, and the acronym itself appropriately echoes the expletive your business executive utters when he realizes that--like other corporate assets--you have to invest in data to realize its true potential.

But like other corporate assets data is worth the investment.


Posted July 1, 2006 11:50 AM
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1 Comment

Thanks, nice summer reading.

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