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Jill Dyché

There you are! What took you so long? This is my blog and it's about YOU.

Yes, you. Or at least it's about your company. Or people you work with in your company. Or people at other companies that are a lot like you. Or people at other companies that you'd rather not resemble at all. Or it's about your competitors and what they're doing, and whether you're doing it better. You get the idea. There's a swarm of swamis, shrinks, and gurus out there already, but I'm just a consultant who works with lots of clients, and the dirty little secret - shhh! - is my clients share a lot of the same challenges around data management, data governance, and data integration. Many of their stories are universal, and that's where you come in.

I'm hoping you'll pour a cup of tea (if this were another Web site, it would be a tumbler of single-malt, but never mind), open the blog, read a little bit and go, "Jeez, that sounds just like me." Or not. Either way, welcome on in. It really is all about you.

About the author >

Jill is a partner co-founder of Baseline Consulting, a technology and management consulting firm specializing in data integration and business analytics. Jill is the author of three acclaimed business books, the latest of which is Customer Data Integration: Reaching a Single Version of the Truth, co-authored with Evan Levy. Her blog, Inside the Biz, focuses on the business value of IT.

Editor's Note: More articles and resources are available in Jill's BeyeNETWORK Expert Channel. Be sure to visit today!

April 2006 Archives

"That's great! But can they handle the, uh...quirkiness?"

This was the cautious response I got from my partner Evan when I told him I'd be hosting a channel and writing a blog for the Business Intelligence Network on the topics of Customer Data Integration (CDI) and Customer Data Management (CDM). I'm still not sure what to make of Evan's comment. He's certainly aware of the power of the written word, and knows my irreverent sense of humor better than anyone, so I'm guessing he thinks that the combination of the two could be potentially incendiary.

Which is apt, because I think that CDI, CDM, master data management, and data governance are all disruptive trends that promise to light some fires. I'm actually pretty intrigued about what effect CDI will have on existing data integration technologies, about how MDM is still used more as a noun than as a verb--English majors: I know, it was just to make a point--and how so few companies have deliberate, repeatable processes for managing their customer data.

I'm also highly psyched to join fellow fire-lighters and friends Bill Inmon, Colin White, Claudia Imhoff, and David Loshin, among other esteemed voices on the Business Intelligence Network, and to be working again with media luminaries Ron Powell, Shawn Rogers, and Jean Schauer. Together, I think we can establish, confirm, or overturn some closely held doctrines, teach and learn, and compare notes about how some early adopter companies are getting it right.

Write me back, prove me wrong, send me your war stories, or hand me some ammunition to lob over the on-line fence toward the naysayers and the old-schoolers. My aim with the CDI/CDM channel is to shake things up, and to have some fun in the process.

I'll be writing a monthly article and blogging regularly too, so come along for the ride! I know you can handle it.


Posted April 17, 2006 10:50 AM
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