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2010 Vision Award for Business Impact

Category: Data Integration
Smith & Nephew submitted by Informatica

Business Driver: Smith & Nephew's short term objective has been to put into place a data quality and governance model to help each of its global business units (GBUs) measure, monitor, and improve the quality of its data and acknowledge its impact on operational efficiency. The long-term objective is to continue to drive consistent business processes sharing the same master and reference data.

Benefits: Smith & Nephew is engaged in an enterprise data governance initiative with the goals of maximizing supply chain efficiency, improving relationships with healthcare professionals and trading partners, and driving accurate enterprise-wide reporting through improving and ensuring the quality of its data. On an enterprise level, Smith & Nephew's data governance initiative is helping to drive more accurate planning and forecasting, enhanced regulatory compliance efforts and improved earnings. All this has come from improved data quality and visibility into data across the company. Tangible results include reducing SKU count by approximately 50%, ensured regulatory compliance, and more accurate, relevant parts records.

Business Impact: The enterprise data governance initiative is empowering each GBU to measure, monitor, and improve data quality, so that they all share accurate, trusted information. To this end, data quality accountability and dashboard-driven visibility has been placed in the hands of Smith & Nephew's data owners and users, thus driving responsibility for data quality closer to the source of data. This data quality and governance project has been viewed as a huge success and is getting visibility by the senior executives.

Judge's Comment: "Smith & Nephew's enterprise data governance initiative is impressive, and Informatica data integration technologies helped achieve business process efficiency while maximizing business performance." Barry Devlin, 9sight Consulting