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Articles

Displaying 15–30 (of 29)

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Title Popularity * Date
Business Intelligence and Balanced Scorecards: Key Tools in the Performance Management Toolkit Summary
Business intelligence can automate the performance measurement process and deliver business information, analytical tools, and structured decision support to improve the core processes that drive the key performance indicators (KPIs).

Topics: Performance Management, Balanced Scorecard, Business Intelligence, KPI

by Nancy Williams | 0 comments
01-29-2008
Business Intelligence Investment Summary
Business intelligence is used in a wide range of industries for a variety of key business processes. Development of the BI budget is as important as the strategy and business case.

Topics: Business Intelligence, Management

by Steve Williams | 0 comments
12-18-2007
High-Impact Business Intelligence Opportunities in the Financial Services Industry Summary
Financial services firms that are business intelligence leaders obtain competitive advantage by leveraging information to acquire and retain profitable customers in order to improve busines performance and financial results.

Topics: Business Intelligence, CRM, Customer Data Integration

by Nancy Williams | 0 comments
11-27-2007
Achieving Business Intelligence Impact: Integrating Business Intelligence with Core Business Processes Summary
To achieve a positive business impact, it is necessary to effectively integrate business intelligence into the core business processes that make a difference in achieving improved business performance.

Topics: Business Intelligence, Business Process Management (BPM)

by Nancy Williams | 0 comments
10-23-2007
Addressing the Business Intelligence Leadership Gap in Your Organization Summary
In many organizations, there is a noted lack of education and alignment of expectations about the need for strong business intelligence leadership.

Topics: Business Intelligence

by Nancy Williams | 0 comments
09-18-2007
A New Angle on Customer Retention Summary
Few companies analyze the influx of valuable information contained in customer comments and complaints to determine what customers want and what it will take to make them remain customers.

Topics: Business Intelligence

by Nancy Williams | 0 comments
08-07-2007
Leading a Business Intelligence Profit Improvement Program Summary
This article describes the cultural changes required to realize the value of business intelligence investments.

Topics: Business Intelligence, Management

by Nancy Williams | 0 comments
08-07-2007
Business Intelligence for Revenue-Generating Processes Summary
This article describes the use of detailed and specific business information about customers’ past purchasing behavior to grow revenue and retain profitable customers.

Topics: Business Intelligence, CRM, Customer Data Integration

by Nancy Williams, Steve Williams | 0 comments
03-20-2007
Baking BI into Operational Systems Summary
Instead of treating the information available from source systems as given, BI teams should be prepared to work with the source systems to capture more and better data. Adding BI-specific data to source systems can open entirely new subject areas.

Topics: Business Intelligence, CRM, Customer Data Integration

by Amit Jain, Tom Victory | 0 comments
10-06-2005
When It Comes to BI, Government Is More than Just Another Big Organization Summary
Government agencies share many of the business intelligence (SBI) and data warehousing challenges facing large conglomerates in the private sector.

Topics: Business Intelligence, CRM, Customer Data Integration

by Charles Kaplan | 0 comments
06-30-2005
What the iPod has to Teach Us About BI Design: Build Simpler BI Systems to Increase Impact Summary
The value of a business intelligence solution is not in distributing information, but in the improved decision making that information enables. Decision making is not improved unless the BI solution is actually used by the people that make decisions.

Topics: Business Intelligence, CRM, Customer Data Integration

by Tom Victory | 0 comments
03-24-2005
Delivering Strategic Business Value Summary
Data warehousing and business intelligence technologies and methods have tremendous potential for improving and expanding the scope of managerial accounting systems.

Topics: Business Intelligence, CRM, Customer Data Integration

by Steve Williams | 0 comments
08-01-2004
Assessing BI Readiness: The Key to BI ROI Summary
BI readiness assessments are being used at the front end of business intelligence (BI) projects to determine the degree to which a given organization is prepared to make the changes that are necessary to fully capture the business value of BI.

Topics: Business Intelligence, CRM, Customer Data Integration

by Nancy Williams, Steve Williams | 0 comments
06-01-2004
The Business Value of Business Intelligence Summary
Having arrived at a point where many of the technical challenges and tradeoffs are at least well understood, attention has shifted toward expanding the ways in which business intelligence can be used to deliver business value.

Topics: Business Intelligence, CRM, Customer Data Integration

by Nancy Williams, Steve Williams | 0 comments
09-01-2003

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